Terms of Service
Inspiring Clean Co, LLC (“we,” “us,” “our”). Last updated: March 23, 2026.
By using our website or booking our pickup & delivery wash-and-fold laundry services (the “Services”), you agree to these Terms. If you do not agree, please do not use our Services.
1. Services
We provide residential pickup & delivery wash-and-fold laundry service in Littleton, Highlands Ranch, and Sterling Ranch, Colorado. Services are subject to availability and may be modified or discontinued at any time.
2. Pricing & Payment
Wash & fold is priced at $2.75 per pound with a $45 minimum order. Add-on prices (rush, hypoallergenic, hang dry, stain treatment, etc.) are listed at booking.
Recurring Member Rate: Recurring customers receive a discounted rate of $2.50/lb for standard wash-and-fold. This rate may not apply to special items or add-ons.
Billing is based on actual weight measured at pickup, not estimated weight. Payment is collected via Stripe at the time of booking based on estimated weight; adjustments for actual weight will be applied after pickup.
3. Scheduling & Cancellation
Pickup windows are subject to availability. You will receive a text confirmation. You may cancel anytime before pickup at no charge. Cancellations after pickup are not eligible for a refund.
No-shows: If we arrive during the scheduled window and your laundry is not accessible, a $5 trip fee may apply.
4. Laundry Handling
Every customer's laundry is washed in a separate, dedicated load — never mixed with other customers. We follow your preferences (detergent, temperature, hang dry). We are not responsible for damage from inaccurate customer instructions.
We reserve the right to refuse excessively soiled or biohazardous items. Pocket checks are done as a courtesy; we are not liable for items left in pockets.
Do not include cash, jewelry, electronics, illegal substances, hazardous materials, or weapons. Violation may result in account termination.
5. Turnaround
Standard turnaround is 48 hours. Rush 24-hour service is available as an add-on. Turnaround times are estimates and may vary due to volume, weather, or other factors.
6. Liability for Loss or Damage
Our liability per item is limited to the lesser of (a) the actual replacement value with proof of purchase, or (b) 10 times the processing charge for that item.
We are not liable for pre-existing wear, shrinkage of non-machine-wash items, color bleeding from non-colorfast fabrics, manufacturer defects, or items of irreplaceable, vintage, or extraordinary value not disclosed at booking.
Claims must be submitted within 24 hours of delivery with photo evidence via text or email.
Recommendation: Do not send irreplaceable items. Note any high-value items explicitly at booking.
7. Privacy
Your information is handled per our Privacy Policy. We do not sell your personal information to third parties.
8. Governing Law
These Terms are governed by Colorado law. Any disputes shall be resolved in Douglas or Jefferson County courts.
9. Changes
We may modify these Terms at any time. Continued use after changes constitutes acceptance. We will provide reasonable notice of material changes via email.
10. Contact
Questions? Email hello@inspiringcleanco.com or use the contact form at inspiringcleanco.com.